Frequently Asked Questions
Free delivery anywhere in India. Please expect the following delivery times:
1. Rajasthan – 4-7 business days.
2. India– 7-8 Working business days.
3. Village area -10 - 15 days
Certain pin codes in J&K,punjab or Northeast India may take slightly longer. Sundays, National & State specific holidays may affect delivery times.
If you are not satisfied with the design or wish to exchange the product, the following conditions apply:
- Reverse Shipping Fee: A fee of INR 199 per piece will be applicable for reverse shipping.
- Exchange Process: For exchanges, once we receive the returned item, we will courier the new item to you.
- Return Process: For returns, INR 199 per piece will be deducted from the refund amount to cover the reverse shipping fee. The balance will be transferred to your account once we receive the product.
If you receive a product that is defective, please follow these steps:
- Parcel Opening Video: Make a video while opening the parcel to document any defects. This video is essential for processing your return.
- Report the Defect: Contact our customer service team with the parcel opening video and details of the defect within 48 hours of receiving the product.
- Return Processing: Once we verify the defect, we will arrange for a full refund in 7 working days to your account after receiving the returned product. No reverse shipping fee will be charged for defective products.
While we aim to deliver your order within the estimated time frame, there may be occasional delays beyond our control. If your shipment is delayed, we will notify you as soon as possible and work to resolve the issue promptly.
Once your order ships, you'll receive a confirmation email with tracking information. You can also view order status in your account.